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Hosting and support / USA

Website hosting and support for
US businesses.

Hosting guidance, maintenance and technical support so your site stays fast, secure and backed up, with a developer to call when something breaks.

US / HOSTING & SUPPORT

Why maintenance matters

A website is not
a one-time purchase.

Websites need regular updates, backups and security checks the same way a vehicle needs servicing. Skipped for a year, outdated plugins and old PHP versions become the most common way small business sites get hacked or slow to a crawl.

Our support plans cover updates, backups, uptime monitoring, security scans and a set number of hours for changes and fixes each month, so someone who knows your site is looking after it.

01Updates and backups handled
02Security and uptime monitoring
03A developer when you need one

Honest about how we work

Our team is based in India, not in the US. We work remotely with US businesses and schedule calls in your morning, which is our evening: 9:00am Eastern is 7:30pm in India in winter and 6:30pm during US daylight saving (second Sunday in March to first Sunday in November). 9:00am Central is 8:30pm in winter and 7:30pm in summer, and 9:00am Pacific is 10:30pm in winter and 9:30pm in summer.

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What support includes

Looked after
every month.

Support plans are scoped to your site and traffic. These are the usual building blocks.

01
◈

Updates

WordPress core, theme and plugin updates, tested before they go live so nothing breaks.

02
▤

Backups

Automatic offsite backups with a tested restore process, not just files sitting on the same server.

03
◎

Security

Malware scans, firewall rules and cleanup if something slips through.

04
◇

Uptime and speed monitoring

Alerts when the site goes down or slows, and fixes before customers notice.

05
◉

Content and small changes

A monthly allowance of hours for edits, new pages and minor features.

06
◆

Hosting guidance

Recommendations for hosting that fits your traffic and budget, and help moving to it.

Which hosting do I need?

For most small business sites, good managed WordPress hosting is enough. Busy stores and apps need more capacity and better caching. We recommend a plan based on your traffic and growth, and can handle the migration so there is no downtime.

What is the difference between hosting and maintenance?

Hosting is the server your site runs on. Maintenance is the work of keeping the site healthy: updates, backups, security and fixes. Most small businesses need both, and we can handle the maintenance regardless of who your host is.

Related pages

See WordPress development, WooCommerce development and web development.

Frequently asked questions

Do you provide hosting?+

We advise on and manage hosting that suits your site, and can handle migrations. You always own the hosting account and domain.

What if my site gets hacked?+

We clean the infection, find and close the entry point and set up backups and monitoring so it is not repeated.

How often do you update the site?+

Core, theme and plugin updates are applied on a regular schedule after testing, with security updates handled promptly.

Can you support a site you did not build?+

Yes. We start with a short audit of the site and then agree a support plan.

Can I buy hours as needed instead of a monthly plan?+

Yes. Hourly support and pre-paid blocks of hours are available as well as monthly plans.

Planning a project for your US business?

Tell us what you need.

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