Frequently asked questions
What's included in managed web hosting?
Server setup and configuration, uptime monitoring, backups, SSL renewal and security patching, so you don't have to manage the technical side of keeping a website online.
Do you offer WordPress hosting support specifically?
Yes. WordPress sites need plugin and core updates, performance tuning and security hardening that differ from a plain static site, and our WordPress hosting support covers all of that.
What's the difference between web hosting support and website maintenance services?
Hosting support keeps the server and infrastructure running. Website maintenance services go further — content updates, plugin/library updates, performance checks and small fixes to the site itself.
How fast is your website technical support when something breaks?
We prioritise site-down issues immediately during business hours and keep you updated on progress rather than leaving you guessing.
Can you take over hosting and support for a site you didn't build?
Yes. We audit the existing setup first — hosting quality, outdated software, security gaps — before taking over ongoing support.